Get in Touch With Us

Got a question about how we review online sportsbooks, spotted something on the site that needs a second look, or just want to tell us what you think? This page covers how to contact us, what we can help with, and what we cannot.

How to Contact Our Team

The best way to reach us is by email at [email protected]. We read every message that comes in and try to respond within two business days, though busier periods may push that slightly. There is no live chat or phone line at this time, so email remains the most direct route.

When you write in, a bit of context helps us route your message faster. Let us know which page or sportsbook your question relates to, and whether you are asking about our ratings, a specific offer, banking, or something else entirely. That way we can get you a useful answer rather than a generic one.

What We Can Help With

We cover a wide range of topics related to online sportsbooks, sports betting apps, and offshore betting sites, so contact reasons vary. Here are the areas we hear about most:

• Questions about our reviews — If you want more detail on how a particular sportsbook was scored, why it ranks where it does, or how it compares to another site on our list, ask us directly.
• Corrections and updates — Betting bonuses, rollover requirements, banking methods, and payout speeds at online sportsbooks change often. If you notice something on the site that looks outdated or inaccurate, please flag it so we can verify and correct it.
• Content suggestions — If there is a sportsbook, betting app, or topic you would like us to cover in more depth, we are open to hearing it.
• General feedback — Whether your experience with our content was positive or you think something could be clearer, we want to know.
• Responsible gambling concerns — If you, or someone you know, is struggling with gambling behavior, mention this in your message and we will point you toward relevant support resources.

What We Cannot Do

It is worth being upfront about the limits of what a contact enquiry to us can resolve, since we are an independent review and comparison site, not a sportsbook operator:

• We cannot access, manage, or make changes to your account at any sportsbook listed on this site.
• We cannot process deposits, withdrawals, or bonus claims on your behalf.
• We cannot intervene in a dispute between you and a betting site over a wager, payout, or account restriction — that has to go through the sportsbook's own customer support, and if the operator is licensed offshore, keep in mind that offshore-facing sites generally do not carry the same dispute-resolution protections as US-regulated operators.
• We cannot offer legal or tax advice about sports betting in your state. Laws vary widely across the US, and if you have specific questions, a licensed attorney or tax professional is the right resource, not a comparison site.

For anything account-specific, your first stop should always be the support channel of the individual sportsbook — most operators we cover offer live chat, email, or a help center for exactly this kind of enquiry.

What Happens After You Reach Out

Every message is read by a real person on our editorial team, not answered by an automated bot. We aim to reply within two business days. If your question needs input from more than one person on our side, such as a fact-check on a bonus term or a licensing detail, it may take a little longer, but we will always follow up rather than leave you hanging.

A Note on Accuracy and Independence

We work to keep our sportsbook rankings, bonus details, and payout information current, but the industry moves fast — offers expire, rollover terms get revised, and new betting apps launch regularly. Reader tips genuinely help us catch things before they go stale, so if something looks off, telling us is one of the most useful things you can do.

Our rankings are based on independent research into factors like odds, payout speed, banking options, and reliability. Any commercial relationships we have with the sportsbooks we cover do not influence where they land in our rankings or reviews.

Before You Bet — Age and Responsible Gambling

Sports betting through the sites and apps we review is intended only for adults aged 21 and over (or the applicable legal age in your state). Many of the operators covered on this site are licensed offshore, in jurisdictions such as Curaçao, Panama, or Costa Rica, which means they operate in a legal grey area for US bettors and do not offer the same consumer protections as sportsbooks regulated by a US state. Always check your own state's laws before signing up anywhere.

If betting stops being fun or starts to feel out of control, help is available. Call or text 1-800-GAMBLER for free, confidential support. Offshore sportsbooks may not provide the same self-exclusion or responsible gambling tools as regulated US operators, so it is worth setting your own limits before you play, and stepping back if betting is affecting your finances, relationships, or wellbeing.

Thanks for taking the time to read this page. We are glad to hear from you, whatever the reason for getting in touch.